If you have questions before you buy, or need to find a reseller with stock on hand, we can help. Please contact us using the form below. If you need immediate assistance, call +1 (773) 869-1776.
Contact a Product Specialist
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We tailor our advice to your needs, including your level of knowledge and experience. If you're already an expert, we won't waste your time. We'll deliver the essential facts so you can move forward with your project. If you're new to 3-phase, we'll give you all the help you need.
We tailor our advice to your needs, including your level of knowledge and experience. If you're already an expert, we won't waste your time. We'll deliver the essential facts so you can move forward with your project. If you're new to healthcare infrastructure planning, we'll give you all the help you need.
How to Order On-Site Services for Your 3-Phase UPS
Our factory-trained technicians provide a range of on-site services, including commissioning, maintenance and repairs, to help ensure your 3-phase UPS systems maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-trained technicians provide a range of services, including commissioning, maintenance and repairs, to help ensure your Eaton products maintain peak performance over their entire operational life.
For assistance with service selection, planning and scheduling, contact an Eaton Service Specialist.
Our factory-certified and trained service technicians deliver 7x24 support including on-site corrective and preventive maintenance. Next business day and faster response times are only available in certain zip codes.
SERVICE DETAILS
Service Type
Preventive Maintenance
Agreement Duration
2-Year
Product Coverage
Single-Phase UPS
Product Coverage Details
2501-6000 VA UPS, Smart, SMX, SU Systems
Scheduled Service Hours
24/7/365
Geographic Coverage
US (Lower 48 States)
Emergency On-Site Service
Yes (24/7/365)
Return for Repair
No
On-Site Repair
Yes
On-Site Repair Response Time
Next Business Day
Preventative Maintenance
Yes
Travel Included
Yes
Labor Included
Yes
Parts Coverage
Yes
Battery Replacement Included
Yes
Service Details
Includes On-Site Warranty Coverage
Parts Coverage Details
UPS Parts and Internal Batteries
Our factory-certified and trained service technicians deliver 7x24 support including on-site corrective and preventive maintenance. Next business day and faster response times are only available in certain zip codes.
SERVICE DETAILS
Service Type
Preventive Maintenance
Agreement Duration
3-Year
Product Coverage
Single-Phase UPS
Product Coverage Details
2501-6000 VA UPS, Smart, SMX, SU Systems
Scheduled Service Hours
24/7/365
Geographic Coverage
US (Lower 48 States)
Emergency On-Site Service
Yes (24/7/365)
Return for Repair
No
On-Site Repair
Yes
On-Site Repair Response Time
Next Business Day
Preventative Maintenance
Yes
Travel Included
Yes
Labor Included
Yes
Parts Coverage
Yes
Battery Replacement Included
Yes
Service Details
Includes On-Site Warranty Coverage
Parts Coverage Details
UPS Parts and Internal Batteries
Our factory-certified and trained service technicians deliver 7x24 support including on-site corrective and preventive maintenance. Next business day and faster response times are only available in certain zip codes.
SERVICE DETAILS
Service Type
Preventive Maintenance
Agreement Duration
5-Year
Product Coverage
Single-Phase UPS
Product Coverage Details
2501-6000 VA UPS, Smart, SMX, SU Systems
Scheduled Service Hours
24/7/365
Geographic Coverage
US (Lower 48 States)
Emergency On-Site Service
Yes (24/7/365)
Return for Repair
No
On-Site Repair
Yes
On-Site Repair Response Time
Next Business Day
Preventative Maintenance
Yes
Travel Included
Yes
Labor Included
Yes
Parts Coverage
Yes
Battery Replacement Included
Yes
Service Details
Includes On-Site Warranty Coverage
Parts Coverage Details
UPS Parts and Internal Batteries
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Need help with your purchase? We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 773-869-1776 or email cpdipresaleshelp@eaton.com.
