Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1776
+1 (773) 869-1329
presaleshelp@tripplite.com

Voltage Incompatibility

This product is not compatible with the voltage in your country. [MP004]

SmartOnline 20kVA 16kW Modular 3-Phase UPS System, Double-Conversion UPS, Network Card Slot, DB9 Serial



Overview

Tripp Lite's SU20KX (20kVA) SmartOnline Modular 3-Phase Intelligent, True On-Line UPS System provides 100% system availability with 1+1 parallel capability. In 1+1 configuration , two SU20KX models connected in parallel can provide fail-safe redundancy (two 20kVA models supporting a 20kVA load) or increased capacity (two 20kVA models supporting an 40kVA load). The SU20KX provides mission-critical equipment with the highest level of power protection available. Large capacity 20,000VA/16,000W UPS continually converts incoming AC power into filtered DC power, and then resynthesizes it back into AC power with a pure sine wave. Perfectly regulated, continuous sine wave output with zero transfer time assures compatibility with all equipment types. High input power factor, advanced IGBT inverter technology and Digital Signal Processor (DSP) technology produce less than 3% input total harmonic distortion (THDi). With low THDi, generators run cooler and last longer, allowing managers to save installation costs by installing a generator with a capacity equal to the equipment load (1:1 ratio). Extremely efficient operation (up to 97%) saves money by lowering electricity consumption. Hardwire input and output connections. The SU20KX features 50 or 60 Hz (auto-selectable) frequency. The SU20KX combines internal power and battery modules in a single small-footprint tower compartment. Typical half-load/full-load runtimes are 13 min./5.5 min. Battery runtime can be extended with optional stand-alone hardwired external battery modules (Models BP480V26B and BP480V40C, available separately). A manual bypass breaker and an automatic bypass function ensure 100% availability of connected equipment by safely passing through AC power if the UPS requires maintenance.

Features

  • 1+1 configuration: Two SU20KX can be connected in parallel to provide either fail-safe redundancy or increased capacity
  • Low THDi (less than 3%) reduces installation costs by allowing 1:1 generator sizing
  • Extremely efficient operation (up to 97%) saves money by reducing electricity consumption
  • True on-line, double-conversion UPS with IGBT technology provides pure sine wave AC output at all times
  • Maintains continuous operation with zero transfer time through blackouts, voltage fluctuations and surges
  • Removes harmonic distortion, electrical impulses, frequency variations and other hard-to-solve power problems
  • 20,000VA/16,000W power capacity with 3-phase, hardwire input/output connections
  • Wide input voltage correction range: 173-276V/300-477V AC
  • Precision +/-1% output voltage regulation
  • Internal power and battery modules are combined in a single small-footprint tower compartment. Typical half-load/full-load runtimes are 13 min./5.5 min. Battery runtime can be extended with optional stand-alone hardwired external battery modules (Models BP480V26B and BP480V40C, available separately)
  • Front panel combination LCD/LED display includes a real-time event log screen with up to 500 events listed
  • Dynamic battery management screen optimizes battery function to lengthen service life and allow cold restart of the UPS
  • Serial port enables data-saving unattended shutdown when used with Tripp Lite's PowerAlert software, available via FREE download from www.tripplite.com/poweralert
  • Compatible with Tripp Lite UPS management card options TLNETCARD, WEBCARDLX, SNMPWEBCARD, MODBUSCARD and RELAYIOCARD
  • Emergency Power Off button turns UPS output OFF and disables Bypass output
  • Built-in Emergency Power Off (EPO) dry-contact interface supports remote emergency shutdown in large facilities

Component Summary

  • SU20KX UPS System
  • DB9 cable
  • Instruction manual
  • Warranty information
See Detailed Components List Download Spec Sheet

Specifications

OVERVIEW
UPC Code037332141354
UPS TypeOn-Line
INPUT
Rated input current (Maximum Load)28A / 29A / 30A
Nominal Input Voltage(s) Supported220/380V 3-PH Wye; 230/400V 3-PH Wye; 240/415V 3-PH Wye
Nominal Input Voltage Description3-Phase Wye, 4 wire (L1, L2, L3, N, G)
UPS Input Connection TypeHardwire
Input Phase3-Phase
OUTPUT
Output Volt Amp Capacity (VA)20000
Output Capacity (kVA)20
Output Watt Capacity (Watts)16000
Output kW Capacity (kW)16
Power Factor  0.8
Crest Factor  3:1
Frequency Compatibility50 / 60 Hz
Frequency Compatibility DetailsAutomatic frequency selection
Output Voltage Regulation (Line Mode)+/-1%
Output Voltage Regulation (Battery Mode)+/-1%
Output AC Waveform (AC Mode)Sine wave
Output AC Waveform (Battery Mode)Pure Sine wave
Nominal Output Voltage(s) Supported220/380V 3-PH Wye; 230/400V 3-PH Wye; 240/415V 3-PH Wye
Output ReceptaclesHardwire
Individually Controllable Load Banks  No
BATTERY
Full Load Runtime (min.)  5.5 min. (16kw)
Half Load Runtime (min.)  13 min. (8kw)
Expandable Battery RuntimeSupports extended runtime with optional external battery packs
Expandable RuntimeYes
Expandable Runtime DescriptionExternal battery pack wiring is contractor supplied
External Battery Pack Compatibility   BP480V200 ;  BP480V26B ;  BP480V300 ;  BP480V400 ;  BP480V40C ;  BP480V500 
DC System Voltage (VDC)+/- 240VDC
Internal UPS Replacement Battery Cartridge SURBC2030 
Battery Replacement DescriptionHot-swappable, replaceable batteries
VOLTAGE REGULATION
Voltage Regulation DescriptionOnline, double-conversion power conditioning
Overvoltage Correction  Maintains continuous operation without using battery power during overvoltages to 276-477 (3-phase, 4-wire, wye), reducing output within 1% of nominal
Undervoltage Correction  Maintains continuous operation without using battery power during brownout/undervoltage conditions to 173-300 (3-phase, 4-wire, wye)
USER INTERFACE, ALERTS & CONTROLS
SwitchesON button turns UPS inverter on. OFF button turns UPS inverter off. LCD Display Control Buttons browse through and select items displayed on LCD screen. EPO (Emergency Power Off) button turns UPS output off and disables Bypass output
Alarm Cancel OperationPower-fail alarm can be silenced using alarm-cancel switch
Audible AlarmAlarms signal a variety of operational conditions: low-battery, overload, shutdown, bypass and more
LED Indicators4-LED Display: Displays normal AC input, on battery power, bypass input and fault conditions
SURGE / NOISE SUPPRESSION
EMI / RFI AC Noise Suppression  Yes
AC Suppression Joule Rating  5950
AC Suppression Response Time  Instantaneous
PHYSICAL
Primary Form FactorTower
Cooling MethodFans
Installation Form Factors Supported with Included AccessoriesTower
Primary UPS Depth (mm)856
Primary UPS Height (mm)1,168
Primary UPS Width (mm)521
Shipping Dimensions (hwd / in.)55.00 x 28.50 x 42.50
Shipping Weight (lbs.)738.50
UPS Housing MaterialSteel
UPS Power Module Dimensions (hwd, in.)46 x 20.5 x 33.7
UPS Power Module Weight (kg)266.98
UPS Power Module Weight (lbs.)588.6
ENVIRONMENTAL
Operating Temperature Range+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)  3053
Battery Mode BTU / Hr. (Full Load)  3488
COMMUNICATIONS
Network Management Cards SNMPWEBCARD ;  TLNETCARD ;  WEBCARDLX ;  MODBUSCARD ;  RELAYIOCARD 
PowerAlert SoftwareFor local monitoring via the UPS’s built-in communication ports, download PowerAlert Local software at http://www.tripplite.com/poweralert
Communications CableDB9 cabling included
Communications InterfaceDB9 Serial; Slot for SNMP/Web interface
LINE / BATTERY TRANSFER
Transfer Time  No transfer time (0 ms.) in online, double-conversion mode
Low Voltage Transfer to Battery Power (Setpoint)Maintains continuous operation without using battery power during brownout/undervoltage conditions to 173-300V AC (3-phase, 4-wire, wye). Below this point, output is maintained utilizing reserve battery power
High Voltage Transfer to Battery Power (Setpoint)Maintains continuous operation without using battery power during overvoltages to 276-477V AC (3-phase, 4-wire, wye), reducing output within 1% of nominal. Above this point, output is maintained utilizing reserve battery power
FEATURES & SPECIFICATIONS
Cold Start (Startup in Battery Mode During a Power Failure)Cold-start operation supported
High Availability UPS Features  Automatic inverter bypass; Hot swappable batteries; Auto Probe Monitoring (requires WEBCARDLX); Zero transfer time; On-Line/Double-Conversion
Green Energy-Saving FeaturesHigh efficiency economy mode operation; Schedulable daily hours of economy mode operation
STANDARDS & COMPLIANCE
UPS CertificationsCE
WARRANTY
Product Warranty Period (International)2-year limited warranty
3-Phase Warranty StatementTripp Lite 3-Phase UPS Factory Warranty
  1. Detailed specifications are available on component product pages.
  2. This solution is backed by a 2-year limited warranty. Any solution components with a warranty longer than 2 years will be covered for the duration of the longer warranty. See component product pages for details.
  3. See the "Extended Warranties" section of this page for extended warranty options.

Components List

UPS Battery Packs

  Model Number Qty Description  
External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V200) BP480V200 BP480V200 1 External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V200) Optional Products
External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V26B) BP480V26B BP480V26B 1 External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V26B) Optional Products
External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V300) BP480V300 BP480V300 1 External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V300) Optional Products
External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V400) BP480V400 BP480V400 1 External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V400) Optional Products
External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V40C) BP480V40C BP480V40C 1 External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V40C) Optional Products
External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V500) BP480V500 BP480V500 1 External Battery Pack for select Tripp Lite 3-Phase UPS Systems (BP480V500) Optional Products

Management Hardware

  Model Number Qty Description  
MODBUS Management Accessory Card for UPS Remote Monitoring and Control MODBUSCARD MODBUSCARD 1 MODBUS Management Accessory Card for UPS Remote Monitoring and Control Optional Products
Programmable Relay I/O Card RELAYIOCARD RELAYIOCARD 1 Programmable Relay I/O Card Optional Products
SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems TLNETCARD TLNETCARD 1 SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems Optional Products
Network Card for Select Tripp Lite UPS Systems and PDUs WEBCARDLX WEBCARDLX 1 Network Card for Select Tripp Lite UPS Systems and PDUs Optional Products
Cisco compatible RoHS compliant VMware ready application

Questions & Answers

More Q&As may be available on the SU20KX model support page.

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CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1776

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1776 or email presaleshelp@tripplite.com.