Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1776
+1 (773) 869-1329

3-Phase UPS Warranty Services


Warranty services vary depending on whether you have successfully completed commissioning your UPS through Tripp Lite. Your UPS system’s factory warranty covers defective parts when repairs are performed by an authorized Tripp Lite service technician, but does not cover travel and labor. Commissioning activates an enhanced 24/7/365 on-site warranty, which covers parts, travel and labor.

What's Included

Factory Warranty (Without Tripp Lite Commissioning)
  • One year
  • May include parts (if defective) when repairs are performed by an authorized Tripp Lite service technician
  • Travel and labor costs are not covered
On-Site Warranty (Activated by Tripp Lite Commissioning)
  • One year from commissioning or 18 months from date of shipment, whichever is less
  • Covers 24/7/365 on-site repair, including travel, labor and parts
Telephone and Email Support
  • Telephone and email support are included
  • 24/7 coverage is available

Note: Service availability varies by product and region. In addition, your product's warranty may include terms and conditions not described here. Refer to the warranty statement or contact Tripp Lite for more information.




Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1776

Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

See all contact options

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1776 or email