Model Number: SMART3000CRMXL Product StatusCurrent

SmartPro 120V 3kVA 2.88kW Line-Interactive Sine Wave UPS, 4U Short Depth, Extended Run, Network Card Options, USB, DB9

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Warranty 2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.
Insurance
Is Your Product
in Warranty?

If you purchased your SMART3000CRMXL after 9/29/13, it is still covered by a 2-year warranty, 3 year with registration. Note: Registration is required for 3-year warranty.

Support Resources
Support for
In-Warranty Products
  • North American Support Center
    +1 (773) 869-1113
    Please have your serial number ready when you call.
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Product Warranty Period (Worldwide)

2-Year/3-Year with Registration

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years (or 3 years with product registration) from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SMART3000CRMXL.

WEXT1M
WEXT1M

1-Year Extended Warranty - For select Tripp Lite Products

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WEXT2M
WEXT2M

2-Year Extended Warranty - For select Tripp Lite Products

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Replacement UPS Batteries

Battery Model Number
RBC94-2U
2U UPS Replacement 48VDC Battery Cartridge (1 set of 4) for select Tripp Lite SmartPro UPSInformation & Pricing
Quantity Required 2

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.


Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now



Parts & Accessories

BP48V27-2US
BP48V27-2US

External 48V 2U Rack/Tower Battery Pack for select UPS Systems (BP48V27-2US)

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BP48V24-2U
BP48V24-2U

External 48V 2U Rack/Tower Battery Pack Enclosure + DC Cabling for select UPS Systems (BP48V24-2U)

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BP48V48RT4U
BP48V48RT4U

External 48V 4U Battery Pack for select UPS Systems (BP48V48RT4U)

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2-9USTAND
2-9USTAND

2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems

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4POSTRAILKIT
4POSTRAILKIT

4-Post Rack-Mount Installation Kit of select Rack-Mount UPS Systems

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SNMPWEBCARD
SNMPWEBCARD

SNMP/Web Management Accessory Card, SmartPro or SmartOnline UPS Systems

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ENVIROSENSE
ENVIROSENSE

EnviroSense Rack Environment Sensor, Temperature, Humidity, Contact-Closure Inputs

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TLNETCARD
TLNETCARD

SNMP/Java-free Web Management Accessory Card for compatible Tripp Lite UPS Systems

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TLNETEM
TLNETEM

Environmental Monitoring Sensor, Temperature, Humidity, Contact-Closure Inputs for Use with TLNETCARD

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SRSWITCH
SRSWITCH

SmartRack Magnetic Door Switch Kit for front and rear doors; requires ENVIROSENSE or TLNETEM

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RELAYIOCARD
RELAYIOCARD

Programmable Relay I/O Card

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PDUMH30NET
PDUMH30NET

2.9kW Single-Phase Switched PDU, 120V Outlets (16 5-15/20R), L5-30P, 10ft Cord, 2U Rack-Mount, TAA

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PDUMV30
PDUMV30

2.9kW Single-Phase Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10ft Cord, 0U Vertical

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PDUMV30NET
PDUMV30NET

2.9kW Single-Phase Switched PDU, 120V Outlets (24 5-15/20R), L5-30P, 10ft Cord, 0U Vertical, TAA

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PDU2430
PDU2430

2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. Cord, 1U Rack-Mount

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