Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1776
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SUINT3000RTXL2U

SmartOnline Double-Conversion UPS - 2U, USB, DB9, 230V, 3kVA, 2.5kW, On-Line

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Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SUINT3000RTXL2U.

Model Number Description
WEXT1M 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT2M 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT3M 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable

Replacement UPS Batteries

Battery Model Number

RBC96-2U

2U UPS Replacement 72VDC Battery Cartridge for select Tripp Lite SmartOnline UPS
Information & Pricing
Quantity Required 1
UPS Compatibility with centered LED display
Notes If your SUINT3000RTXL2U has a centered front LED display it will use the qty. 1 of the RBC96-2U. If your SUINT3000RTXL2U has a LED to the right of the front bezel, it will use the RBC72S. Always check the RBC label behind the front bezel to verify the correct RBC for use with your UPS system before purchasing. If assistance is needed, contact Customer Support.
Battery Model Number

RBC72S

Replacement Battery Cartridge for Select 72V Tripp Lite SmartOnline UPS Systems
Information & Pricing
Quantity Required 1
UPS Compatibility w/LED display to the right of front bezel
Notes If your SUINT3000RTXL2U has a LED display to the right of the front bezel, it will use qty. 1 of the RBC72S. If your SUINT3000RTXL2U has a centered front LED display, it will use the qty. 1 of the RBC96-2U. Always check the replacement battery label behind the front bezel to verify the correct RBC for use with your UPS system before purchasing. If assistance is needed, contact Customer Support.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

Parts & Accessories

UPS Battery Packs

  Model Number Description
External 72V 2U Rackmount Battery Pack for select Tripp Lite UPS Systems (BP72V15-2U) BP72V15-2U BP72V15-2U External 72V 2U Rackmount Battery Pack for select Tripp Lite UPS Systems (BP72V15-2U)
External 72V 2U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP72V18-2US) BP72V18-2US BP72V18-2US External 72V 2U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP72V18-2US)
External 72V 3U Rack/Tower Battery Pack for select Tripp Lite UPS systems (BP72V28RT-3U) BP72V28RT-3U BP72V28RT-3U External 72V 3U Rack/Tower Battery Pack for select Tripp Lite UPS systems (BP72V28RT-3U)

UPS Accessories

  Model Number Description
2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems 2-9USTAND 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems 2POSTRMKITWM 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems

Power Distribution Units (PDUs)

  Model Number Description
3.2-3.8kW Single-Phase Hot-Swap PDU, 200-240V 16A (6-C13, 2-C19) 2-C20, 200-240V Input, 6 ft. (1.83 m) Cords 2U Rack-Mount PDUBHV20 PDUBHV20 3.2-3.8kW Single-Phase Hot-Swap PDU, 200-240V 16A (6-C13, 2-C19) 2-C20, 200-240V Input, 6 ft. (1.83 m) Cords 2U Rack-Mount
200-250V 16A Single-Phase Hot-Swap PDU with Manual Bypass - 5 C13 and 1 C19 Outlets, 2 C20 Inlets, 1U Rack/Wall PDUBHV201U PDUBHV201U 200-250V 16A Single-Phase Hot-Swap PDU with Manual Bypass - 5 C13 and 1 C19 Outlets, 2 C20 Inlets, 1U Rack/Wall

Power Cords

  Model Number Description
Heavy-Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 2 ft. (0.61 m), Black P005-002 P005-002 Heavy-Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 2 ft. (0.61 m), Black
Heavy-Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 6 ft. (1.83 m), Black P005-006 P005-006 Heavy-Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 6 ft. (1.83 m), Black
Heavy-Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 10 ft. (3.05 m), Black P005-010 P005-010 Heavy-Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 10 ft. (3.05 m), Black
Power Extension Cord, C19 to C20 - Heavy-Duty, 20A, 250V, 12 AWG, 2 ft. (0.61 m), Black P036-002 P036-002 Power Extension Cord, C19 to C20 - Heavy-Duty, 20A, 250V, 12 AWG, 2 ft. (0.61 m), Black
Power Extension Cord, C19 to C20 - Heavy-Duty, 20A, 250V, 12 AWG, 6 ft. (1.83 m), Black P036-006 P036-006 Power Extension Cord, C19 to C20 - Heavy-Duty, 20A, 250V, 12 AWG, 6 ft. (1.83 m), Black
Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 10 ft. (3.05 m), Black P040-010 P040-010 Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 10 ft. (3.05 m), Black
Power Cord, C19 to C14 - Heavy-Duty, 15A, 250V, 14 AWG, 10 ft. (3.05 m), Black P047-010 P047-010 Power Cord, C19 to C14 - Heavy-Duty, 15A, 250V, 14 AWG, 10 ft. (3.05 m), Black
EU Computer Power Cord , C19 to Schuko - 16A, 250V, 16 AWG, 8 ft. (2.43 m), Black P050-008 P050-008 EU Computer Power Cord , C19 to Schuko - 16A, 250V, 16 AWG, 8 ft. (2.43 m), Black
UK Computer Power Cord, C19 to BS1363, 13A, 250V, 16 AWG, 8 ft. (2.43 m), Black P052-008 P052-008 UK Computer Power Cord, C19 to BS1363, 13A, 250V, 16 AWG, 8 ft. (2.43 m), Black

Management Hardware

  Model Number Description
Web Management Accessory Card WEBCARDLX WEBCARDLX Web Management Accessory Card
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CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1776

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

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Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1776 or email presaleshelp@tripplite.com.