Product Status Current Model Number: SUINT3000RTXL2U
SmartOnline Double-Conversion UPS - 2U, USB, DB9, 230V, 3kVA, 2.5kW, On-Line
Your product is still covered under warranty if it was purchased after 6/24/2019.
Create a Support Ticket
Register your product
Purchase a replacement
Documents & Downloads
Software, Firmware & Drivers
- UPS System Output Voltage Selector Utility
- PowerAlert Device Manager (PADM) 20.0 MIB Package
- External Battery Pack Configuration Software and Instructions (English)
PowerAlert Device Manager (PADM) 20.0
PADM firmware version 20.0.0 is now available for all LX Platform devices, including UPS systems with a WEBCARDLX network interface card, PDU3E-series PDUs, PDU3XE-series PDUs, LX suffix PDUs and LX-compatible cooling products.
- How to Perform the Proper Startup and Shutdown Procedures for a SmartOnline UPS System with LEDs
- How to Perform a Self-Test on a SmartOnline® UPS System with LEDs
- SmartOnline UPS Systems: Site Prep/Overview (Part 1 of 6)
- SmartOnline UPS Systems: Mounting (Part 2 of 6)
- SmartOnline UPS Systems: Connections (Part 3 of 6)
- SmartOnline UPS Systems: Local Management (Part 4 of 6)
- SmartOnline UPS Systems: Remote Management (Part 5 of 6)
- SmartOnline UPS Systems: Troubleshooting & Service (Part 6 of 6)
- How to Remove a Rack/Tower UPS System Bezel
- How to Reset/Self-Test a SmartOnline UPS System
Product Warranty Period (Worldwide)
2-YEAR LIMITED WARRANTY
Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.
Product RegistrationRegister your SUINT3000RTXL2U for warranty
Tripp Lite offers the following extended warranty options for your SUINT3000RTXL2U.
|WEXT1M||1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable|
|WEXT2M||2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable|
|WEXT3M||3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable|
Replacement UPS Batteries
|Battery Model Number|
|2U UPS Replacement 72VDC Battery Cartridge for select Tripp Lite SmartOnline UPS|
|Information & Pricing|
|UPS Compatibility||with centered LED display|
|Notes||If your SUINT3000RTXL2U has a centered front LED display it will use the qty. 1 of the RBC96-2U. If your SUINT3000RTXL2U has a LED to the right of the front bezel, it will use the RBC72S. Always check the RBC label behind the front bezel to verify the correct RBC for use with your UPS system before purchasing. If assistance is needed, contact Customer Support.|
|Battery Model Number|
|Replacement Battery Cartridge for Select 72V Tripp Lite SmartOnline UPS Systems|
|Information & Pricing|
|UPS Compatibility||w/LED display to the right of front bezel|
|Notes||If your SUINT3000RTXL2U has a LED display to the right of the front bezel, it will use qty. 1 of the RBC72S. If your SUINT3000RTXL2U has a centered front LED display, it will use the qty. 1 of the RBC96-2U. Always check the replacement battery label behind the front bezel to verify the correct RBC for use with your UPS system before purchasing. If assistance is needed, contact Customer Support.|
Tripp Lite's Return Policy
Proof of Warranty Coverage
You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.
You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.
Repair or Replacement
Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.
Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.
Request Return Authorization (RMA)
A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.
Questions & Answers
Parts & Accessories
UPS Battery Packs
|BP72V15-2U||External 72V 2U Rackmount Battery Pack for select Tripp Lite UPS Systems (BP72V15-2U)|
|BP72V18-2US||External 72V 2U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP72V18-2US)|
|BP72V28RT-3U||External 72V 3U Rack/Tower Battery Pack for select Tripp Lite UPS systems (BP72V28RT-3U)|
|2-9USTAND||2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems|
|2POSTRMKITWM||2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems|
Power Distribution Units (PDUs)
|PDUBHV20||3.2-3.8kW Single-Phase Hot-Swap PDU, 200-240V 16A (6-C13, 2-C19) 2-C20, 200-240V Input, 6 ft. (1.83 m) Cords 2U Rack-Mount|
|PDUBHV201U||200-250V 16A Single-Phase Hot-Swap PDU with Manual Bypass - 5 C13 and 1 C19 Outlets, 2 C20 Inlets, 1U Rack/Wall|
|P005-002||Heavy-Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 2 ft. (0.61 m), Black|
|P005-006||Heavy-Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 6 ft. (1.83 m), Black|
|P005-010||Heavy-Duty PDU Power Cord, C13 to C14 - 15A, 250V, 14 AWG, 10 ft. (3.05 m), Black|
|P036-002||Power Extension Cord, C19 to C20 - Heavy-Duty, 20A, 250V, 12 AWG, 2 ft. (0.61 m), Black|
|P036-006||Power Extension Cord, C19 to C20 - Heavy-Duty, 20A, 250V, 12 AWG, 6 ft. (1.83 m), Black|
|P040-010||Power Cord, C19 to NEMA L6-20 - Heavy-Duty, 20A, 250V, 12 AWG, 10 ft. (3.05 m), Black|
|P047-010||Power Cord, C19 to C14 - Heavy-Duty, 15A, 250V, 14 AWG, 10 ft. (3.05 m), Black|
|P050-008||EU Computer Power Cord , C19 to Schuko - 16A, 250V, 16 AWG, 8 ft. (2.43 m), Black|
|P052-008||UK Computer Power Cord, C19 to BS1363, 13A, 250V, 16 AWG, 8 ft. (2.43 m), Black|
|WEBCARDLX||Web Management Accessory Card|
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