Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
1 773.869.1774
1 773.869.1329
presaleshelp@tripplite.com

Product Status Current Model Number: SMART1000RM2UL

SmartPro UPS, Lithium Battery Backup - 120V, 1kVA, 800W, Line Interactive, 2U, Sine Wave, LCD, 6 Outlets

Warranty

Your product is still covered under warranty if it was purchased after 10/23/2014.

5-year limited warranty

Insurance

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Owner's manuals

Support resources

Software, Firmware & Drivers

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Support for In-Warranty
Tripp Lite Products

North American Support Center
773.869.1112

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Product Warranty

Product Warranty Period (Worldwide)

5-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 5 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Insurance Coverage

Your SMART1000RM2UL comes with $250,000 Ultimate Lifetime Insurance  coverage.

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Insurance Claims

How to make an insurance claim

Replacement UPS Batteries

This UPS system does not support the addition of external battery packs.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Parts & Accessories

USB Cables
  Model Number Description
U022-010 | USB Cables U022-010 USB 2.0 A/B Cable (M/M), 10-ft.
UPS Accessories
  Model Number Description
2POSTRMKITWM | UPS Accessories 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems
UPSHDEARKIT | UPS Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
2-9USTAND | UPS Accessories 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
Management Hardware
  Model Number Description
WATCHDOGSW | Management Hardware WATCHDOGSW WatchDog Service Monitoring / Reboot Software
TLNETCARD | Management Hardware TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
WEBCARDLX | Management Hardware WEBCARDLX Web Management Accessory Card
Power Distribution Units
  Model Number Description
PDU1215 | Power Distribution Units PDU1215 1.8kW Single-Phase 120V Basic PDU, 13 NEMA 5-15R Outlets, NEMA 5-15P Input, 15 ft. Cord, 1U Rack-Mount
PDUNV | Power Distribution Units PDUNV 1.6/3.8kW Single-Phase 100–240V Basic PDU, 14 Outlets (12 C13 & 2 C19), C20 with 5 Adapters, 10 ft. Cord, 1U Rack-Mount
PDUMH15 | Power Distribution Units PDUMH15 1.4kW Single-Phase Metered PDU, 120V Outlets (13 5-15R), 5-15P, 100-127V Input, 15ft Cord, 1U Rack-Mount
PDUMH15AT | Power Distribution Units PDUMH15AT 1.4kW Single-Phase ATS / Metered PDU, 120V (8 5-15R), 2 5-15P, 100-127V Input, 2 12ft Cords, 1U Rack-Mount, TAA
PDUMNH15 | Power Distribution Units PDUMNH15 1.4kW Single-Phase Monitored PDU with LX Platform Interface, 120V Outlets (8 5-15R), 5-15P, 12ft Cord, 1U Rack-Mount, TAA
PDUMH15ATNET | Power Distribution Units PDUMH15ATNET 1.4kW Single-Phase ATS / Switched PDU with LX Platform Interface, 120V outlets (8 5-15R), 2 5-15P 120V 12ft Inputs, 1U Rack-Mount, TAA
PDUB15 | Power Distribution Units PDUB15 1.44kW Single-Phase Hot-Swap PDU, 120V 15A Outlets (8 5-15R), 2 5-15P, 10ft & 6ft Cords 2U Rack-Mount
Rack Accessories
  Model Number Description
4POSTRAILKITWM | Rack Accessories 4POSTRAILKITWM 4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks
UPSHDEARKIT | Rack Accessories UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit
USB, Lightning & FireWire
  Model Number Description
U022-010 | USB, Lightning & FireWire U022-010 USB 2.0 A/B Cable (M/M), 10-ft.
Power Cords
  Model Number Description
P022-001 | Power Cords P022-001 Power Extension Cord, NEMA 5-15P to NEMA 5-15R - 10A, 120V, 18 AWG, 1 ft., Black
P023-001 | Power Cords P023-001 Heavy-Duty Extension Cable, L5-15R to 5-15P - 15A, 120V, 14 AWG, 1 ft., Black
P006-006-13LA | Power Cords P006-006-13LA NEMA 5-15P to Left-Angle IEC-320-C13 Power Extension Cable, Heavy Duty - 10A, 125V, 18 AWG, 6 ft., Black
P006-006-13RA | Power Cords P006-006-13RA NEMA 5-15P to Right-Angle IEC-320-C13 Power Extension Cable, Heavy Duty - 10A, 125V, 18 AWG, 6 ft., Black
P007-002 | Power Cords P007-002 Desktop Computer Power Cord, 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 2 ft., Black
P007-006 | Power Cords P007-006 Desktop Computer Power Cord, 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 6 ft., Black
P007-010 | Power Cords P007-010 Desktop Computer Power Cord, 5-15P to C13 - Heavy Duty, 15A, 125V, 14 AWG, 10 ft., Black
P010-012 | Power Cords P010-012 Desktop Computer Power Cable, NEMA 5-15P to C13 - 10A, 125V, 18 AWG, 12 ft., Black
P019-004 | Power Cords P019-004 C15 Power Cord, 5-15P to C15 - Heavy Duty, 15A, 125V, 14 AWG, 4 ft., Black
P019-008 | Power Cords P019-008 C15 Power Cord, 5-15P to C15 - Heavy Duty, 15A, 125V, 14 AWG, 8 ft., Black
P034-010 | Power Cords P034-010 Computer Power Cable, C19 to 5-15P - Heavy Duty, 15A, 125V, 14 AWG, 10 ft., Black
Clear List

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at 1 773.869.1774 or email presaleshelp@tripplite.com.