SmartOnline 208/240 & 120V 5kVA 3.8kW Double-Conversion UPS, 4U Rack/Tower, Extended Run, Network Card Options, USB, DB9 Serial, Bypass Switch
- 5kVA / 5000VA / 3800W on-line double-conversion 4U rack/tower UPS, Sine Wave
- Included maintenance bypass switch enables live replacement of UPS with zero downtime
- Extended runtime options, Interactive LCD interface
- USB, RS232 & EPO ports; Slot for network management card options
- NEMA L14-30P 208/240V 60Hz input (4 wire split phase); L6-30R, L6-20R (208/240V) & 5-15/20R (120V) outlets
- 2-year limited warranty
- $250,000 Ultimate Lifetime Insurance
Tripp Lite Part Number
SU5000RT4U
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Overview
Tripp Lite 5kVA SmartOnline Hot-Swappable Modular Rack/Tower UPS. 5000VA on-line, double-conversion UPS for server, network and telecommunications equipment. Maintains battery-derived AC output during blackouts with active, full-time power conditioning. Fault tolerant auto-bypass prevents unexpected service interruptions during overload or internal fault conditions. Single all-in-one housing installs in 4 rack spaces (4U). Upright tower installation with optional 2-9USTAND accessory. 2-post rackmount installation with optional 2POSTRMKITHD. Full-time sine wave output within 3% of selectable 208/120 or 240/120V AC. Corrects brownouts and overvoltages from 65V to 140V (L-N). Expandable runtime with optional external battery packs. Dual-conversion UPS converts raw input from AC to DC, then back to perfect sine wave AC output with enhanced protection from harmonic distortion, fast electrical impulses and other hard-to-solve power problems not addressed by other UPS types. Highly efficient operation in optional economy mode setting, saving BTU heat output and energy costs. Network-grade AC surge and noise suppression. Network management interfaces include combination RS-232 enabled and contact closure serial port, enhanced USB port and slot for network management card options. Includes USB and DB9 serial ports. Built-in DB9 port offers both enhanced RS-232 enabled monitoring data, plus contact closure monitoring ability. HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and Mac OS X. Supports simultaneous detailed monitoring of equipment load levels, self-test data and mains power conditions via all 3 network interfaces. PowerAlert monitoring software is available via free download. Emergency Power Off (EPO) interface. Front panel LEDs and LCD readout with scroll controls support visual monitoring of all major UPS functions. LED/LCD display panel easily rotates for viewing in rackmount or tower configurations. Audible alarm. Self test. 4-post rackmount accessories. Includes NEMA L14-30P split phase 4 wire input plug and 12 total output receptacles (2 L6-30R, 2 L6-20R and 8 5-15/20R). Input cord and outlets are mounted on a detachable backplate with manual bypass switch to enable hot-swappable UPS replacement without powering off connected equipment. Optional SUPDMB568HW detachable backplate accessory enables hardwire input-output connections to the UPS. Additional external Power Distribution Unit (PDU) options available. Internal batteries and optional external battery packs are field replaceable and hot swappable. Attractive all-black color scheme. $250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only).
Features
- True on-line, double-conversion UPS provides pure, full-time sine wave AC output free of surges, voltage fluctuations and line noise
- 5000VA/3800 watt output power capacity with dual voltage output of 208/120 or 240/120V
- 4U all-in-one high power density housing supports rackmount installation in only 4 rack spaces
- Dual conversion UPS actively converts raw input from AC to DC, then back to perfect sine wave AC output with enhanced protection from harmonic distortion, fast electrical impulses and other hard-to-solve power problems not addressed by other UPS types
- Input cord and outlets are mounted on a detachable backplate with manual bypass switch to enable hot-swappable UPS replacement without powering off connected equipment
- Provides perfectly regulated, sine wave output power free of line noise, transient surges and frequency variation for the most efficient operation of critical servers, networking and telecommunications equipment
- Maintains output within 3% of selected 208/120 or 240/120V nominal voltage during brownouts and overvoltages
- Supports connected equipment during blackouts for 14/6 minutes at half/full load levels, runtime is further expandable with optional external battery packs
- Intelligent battery management system extends battery life
- Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software (see manual)
- Network interfaces support simultaneous communications via DB9 port, USB port and slot for network management card options
- Compatible with Tripp Lite UPS management card options WEBCARDLX, SNMPWEBCARD, MODBUSCARD and RELAYIOCARD
- USB & Serial ports enable data-saving unattended shutdown when used with Tripp Lite's PowerAlert software, available via FREE download from www.tripplite.com/poweralert
- Includes USB and DB9 serial ports; Built-in DB9 port offers both enhanced RS-232 enabled monitoring data, plus contact closure monitoring ability
- HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and Mac OS X.
- Built-in Emergency Power Off (EPO) interface with cable
- Includes 12 built-in output receptacles (2 L6-30R, 2 L6-20R, 8 NEMA 5-15/20R)
- L14-30P split phase, 4 wire plug-in connection (featured on included detachable PDU). Optional hardwire input/output PDU available separately
- Front panel LEDs and LCD readout with scroll button enables visual confirmation of all major UPS functions and current site electrical conditions
- Front panel switches enable power on/off control, self-test and alarm cancel functions
- Included adjustable mounting rails support installation in 4 post 19-inch rack enclosures
- Optional 2-9USTAND set of tower stands supports upright tower installation
- Optional 2POSTRMKITHD accessory enables 2-post rackmount installation
- UPS ships fully assembled in full compliance with DOT regulations, no time consuming connection of internal batteries by user is required
- Fault tolerant electronic bypass maintains utility output during a variety of UPS fault conditions
- Detachable PDU with built-in manual bypass switch enables hot-swappable UPS replacement without powering off connected equipment
- $250,000 Ultimate Lifetime Insurance (U.S., Canada, and Puerto Rico only)
System Requirements
- Electrical Service: 125/250V, 4-wire, split phase, 30A
- Communication Interface: serial DB-9 or USB
- Compatible with all standard 19-in. equipment
Package Includes
- SU5000RT4U UPS System (with SUPDMB56 detachable PDU module)
- USB, DB9 and EPO cabling
- Rackmount installation kit for 4 post rack enclosures
- Owner's manual and warranty information
Specifications
OVERVIEW
| UPC Code | 037332126481 |
| UPS Type | On-Line |
INPUT
| Rated input current (Maximum Load) | 21A |
| Nominal Input Voltage(s) Supported | 120/208V (Split phase L1,L2,N,G); 120/240V (Split phase L1,L2,N,G) |
| UPS Input Connection Type | L14-30P |
| UPS Input Connection Description | 4 wire split-phase input (L1, L2, N, G) |
| UPS Input Cord Length (ft.) | 10 |
| Recommended Electrical Service | 30A 208/120V Split Phase |
| Input Phase | Single-Phase |
OUTPUT
| Output Volt Amp Capacity (VA) | 5000 |
| Output kVA Capacity (kVA) | 5 |
| Output Watt Capacity (Watts) | 3800 |
| Output kW Capacity (kW) | 3.8 |
| Output Capacity Details | Supports up to 105% load continuously in double conversion mode, 106 to 125% for 3 minutes, 126 to 150% for 30 seconds; Loads over 150% trigger immediate bypass mode operation to support equipment directly from mains power; Double conversion mode is automatically restored as the overload is cleared |
| Power Factor | 0.8 |
| Crest Factor | 3:1 |
| Nominal Voltage Details | 240/120V or 208/120V split phase output |
| Frequency Compatibility | 60 Hz |
| Output Voltage Regulation (Line Mode) | +/- 3% |
| Output Voltage Regulation (Economy Line Mode) | +/- 10% |
| Output Voltage Regulation (Battery Mode) | +/- 3% |
| Output Circuit Breakers | 20A branch rated breakers (x4) protect 2 5-15/20R outlets each, 20A double pole breakers (x2) protect one L6-20R each, L6-30R outlets are unbreakered |
| Output AC Waveform (AC Mode) | Pure Sine wave |
| Output AC Waveform (Battery Mode) | Pure Sine wave |
| Nominal Output Voltage(s) Supported | 120V; 208V; 240V |
| Output Receptacles | (8) 5-15/20R; (2) L6-20R; (2) L6-30R |
| Individually Controllable Load Banks | No |
BATTERY
| Full Load Runtime (min.) | 6 min. (3800w) |
| Half Load Runtime (min.) | 14 min. (1900w) |
| Expandable Battery Runtime | Supports extended runtime with optional external battery packs |
| External Battery Pack Compatibility | BP192V12-3U ; BP192V5RT2U (limit 1); BP192V787C-1PH |
| DC System Voltage (VDC) | 192 |
| Battery Recharge Rate (Included Batteries) | Less than 6 hours from 10% to 80% (typical, full load discharge) |
| Internal UPS Replacement Battery Cartridge | RBC9-192 |
| Battery Access | Front panel battery access door |
| Battery Replacement Description | Hot-swappable, user replaceable batteries |
| Expandable Runtime | Yes |
VOLTAGE REGULATION
| Voltage Regulation Description | +/-3% output voltage regulation in online, double-conversion mode |
| Overvoltage Correction | Corrects overvoltages to 140 (measured L1-N : L2-N) |
| Undervoltage Correction | Corrects undervoltages to 65 (measured L1-N : L2-N) |
USER INTERFACE, ALERTS & CONTROLS
| Front Panel LCD Display | Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options; LED/LCD panel rotates for viewing in rack/tower formats |
| Switches | Includes main power off/on switch, plus 2 switches to set and execute scrollable LCD functions. A manual bypass switch featured on the detachable PDU allows for complete removal of the UPS during routine maintenance without disrupting power to connected loads. Battery Charge level switch allows the charger output to be adjusted to a higher charge rate when additional battery packs are added. |
| Alarm Cancel Operation | Alarm cancel switch |
| Audible Alarm | Unique audible alarms for all major UPS, environmental and power conditions (see manual) |
| LED Indicators | 6 LEDs indicate line power, online mode, economy/bypass mode, on-battery, charger and AC output status; LCD screen offers additional information and control options |
SURGE / NOISE SUPPRESSION
| UPS AC Suppression Joule Rating | 1810 |
| UPS AC Suppression Response Time | Instantaneous |
| EMI / RFI AC Noise Suppression | Yes |
PHYSICAL
| Cooling Method | Fan |
| Included Mounting Accessory Description | Includes 4 post rackmount installation accessories |
| Installation Form Factors Supported with Included Accessories | 4 post 19 inch rackmount |
| Installation Form Factors Supported with Optional Accessories | 2 post rackmount ( 2POSTRMKITHD ); Tower ( 2-9USTAND ) |
| Maximum Device Depth (in.) | 30.6 |
| Minimum Required Rack Depth with External Battery Pack (cm) | 87 |
| Minimum Required Rack Depth with External Battery Pack (in.) | 34.2 |
| Minimum Required Rack Depth without External Battery Pack (cm) | 87 |
| Minimum Required Rack Depth without External Battery Pack (in.) | 34.2 |
| Primary Form Factor | Rackmount |
| Primary UPS Depth (mm) | 777 |
| Primary UPS Height (mm) | 175 |
| Primary UPS Width (mm) | 445 |
| Rack Height | 4U |
| Shipping Dimensions (hwd / in.) | 14.00 x 24.00 x 36.00 |
| Shipping Weight (lbs.) | 208.00 |
| Unit Dimension Details | MINIMUM REQUIRED RACK DEPTH specifications refer to the internal FRONT RAIL to REAR DOOR dimension a compatible rack enclosure is required to accommodate for the UPS configuration described; All minimum required rack depth figures include any additional distance required to accommodate connected equipment plugs |
| UPS Housing Material | Steel |
| UPS Power Module Dimensions (hwd, in.) | 6.89 x 17.5 x 30.6 |
| UPS Power Module Weight (kg) | 67.86 |
| UPS Power Module Weight (lbs.) | 149.6 |
ENVIRONMENTAL
| Operating Temperature Range | +32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius |
| Storage Temperature Range | +5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius |
| Relative Humidity | 0 to 95%, non-condensing |
| AC Mode BTU / Hr. (Full Load) | 1441 |
| AC Economy Mode BTU / Hr. (Full Load) | 827 |
| Battery Mode BTU / Hr. (Full Load) | 1283 |
| AC Economy Mode Efficiency Rating (100% Load) | 94% |
| Operating Elevation (ft.) | 0-3000m (0 to 10,000 ft.) |
| Audible Noise | 60 dBA at front side 1 meter |
| Operating Elevation (m) | 0-3000 m |
COMMUNICATIONS
| Network Management Cards | SNMPWEBCARD ; WEBCARDLX ; MODBUSCARD ; RELAYIOCARD |
| Network Monitoring Port Description | RS232 and contact closure communications are supported on one DB9 port |
| PowerAlert Software | For local monitoring via the UPS’s built-in communication ports, download PowerAlert Local software at http://www.tripplite.com/poweralert |
| Communications Cable | USB and DB9 cabling included |
| Communications Interface | Contact closure; DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface; USB (HID enabled) |
LINE / BATTERY TRANSFER
| Transfer Time | No transfer time (0 ms.) in online, double-conversion mode |
| Low Voltage Transfer to Battery Power (Setpoint) | 65V (L1-N:L2-N) |
| High Voltage Transfer to Battery Power (Setpoint) | 140V (L1-N:L2-N) |
SPECIAL FEATURES
| Cold Start (Startup in Battery Mode During a Power Failure) | Cold-start operation supported |
| High Availability UPS Features | Automatic inverter bypass; Hot swappable batteries; Hot swappable UPS power module; Manual bypass switch; Auto Probe Monitoring (requires WEBCARDLX); Zero transfer time; On-Line/Double-Conversion |
| Green Energy-Saving Features | High efficiency economy mode operation; Schedulable daily hours of economy mode operation |
STANDARDS & COMPLIANCE
| UPS Certifications | Tested to UL1778 (USA); Tested to CSA (Canada); Tested to NOM (Mexico); Meets FCC Part 15 Category A (EMI) |
WARRANTY
| Product Warranty Period (Worldwide) | 2-year limited warranty |
| Connected Equipment Insurance (U.S., Canada & Puerto Rico) | $250,000 Ultimate Lifetime Insurance |
Frequently Asked Questions
Tripp Lite offers Hot-Swap PDUs, which make any UPS hot-swappable, as well as Hot-Swappable Modular UPS Systems, which integrate a detachable Hot-Swap PDU. The key component of the hot-swappable design is a modular power distribution unit (PDU) that combines all input and output power connections with a manual bypass switch. The dual input and manual bypass features of the PDU enable UPS system maintenance–from battery replacement to complete power module exchange–without powering down connected mission-critical equipment and hiring costly service specialists.
For a full explanation of “hot-swap” or “hot-swappable” UPS systems or PDUs, click here
Need more help? Contact Technical Support
In Economy Mode, the UPS increases efficiency by implementing dynamic double conversion, which means it suspends or resumes double conversion automatically as the quality of input power changes.
For a full explanation of Economy Mode, click here
Need more help? Contact Technical Support
Additional FAQs may be available on the SU5000RT4U model support page.
Accessories
UPS Battery Packs
| Model Number | Description | |
|---|---|---|
 |
BP192V12-3U | External 192V 3U Rack/Tower Battery Pack for select Tripp Lite UPS Systems (BP192V12-3U) |
 |
BP192V5RT2U | External 192V 2U Rackmount Battery Pack for select Tripp Lite UPS Systems (BP192V5RT2U) |
 |
BP192V787C-1PH | External 192V Battery Pack For SU5000RT4U, SU6000RT4U & SU8000RT4U - Tower, TAA |
UPS Replacement Batteries
| Model Number | Description | |
|---|---|---|
 |
RBC9-192 | UPS Replacement 192VDC Battery Cartridge Kit (2 sets of 8) for select Tripp Lite SmartOnline UPS |
UPS Accessories
| Model Number | Description | |
|---|---|---|
 |
2-9USTAND | 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems |
 |
2POSTRMKITHD | 2-Post Rack-Mount Installation Kit of 3U and Larger UPS, Transformer and Battery Pack Components |
 |
SUPDMB568HW | SUPDMB568HW - UPS Accessory - Hardwire PDU Module |
Management Hardware
| Model Number | Description | |
|---|---|---|
 |
ENVIROSENSE | EnviroSense Rack Environment Sensor, Temperature, Humidity, Contact-Closure Inputs |
 |
MODBUSCARD | MODBUS Management Accessory Card for UPS Remote Monitoring and Control |
 |
RELAYIOCARD | Programmable Relay I/O Card |
 |
SNMPWEBCARD | SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems |
 |
WEBCARDLX | Web Management Accessory Card |
Environmental Sensors
| Model Number | Description | |
|---|---|---|
|
ENVIROSENSE | EnviroSense Rack Environment Sensor, Temperature, Humidity, Contact-Closure Inputs |
Services
Unpacking & Assembly
| Part Number | Description |
|---|---|
| W02-BIN | Regular Business Hours Installation of 5 to 16kVA Single-Phase UPS Suites |
| W02-EIN | Non-Business Hours Installation of 5 to 16kVA Single-Phase UPS Suites |
Commissioning Services
| Part Number | Description |
|---|---|
| W02-BW0 | 208V UPS Start-Up Service, Regular Hours, within the US (lower 48 states) - excludes on-site warranty service |
| W02-BW1-1BD | 208V UPS Start-Up Service, Regular Hours, within the US (lower 48 states) - incl. 1-Year, Next Business Day, Break/Fix, On-site Warranty |
| W02-BW2-1BD | 208V UPS Start-Up Service, Regular Hours, within the US (lower 48 states) - incl. 2-Year, Next Business Day, Break/Fix, On-site Warranty |
| W02-BW3-1BD | 208V UPS Start-Up Service, Regular Hours, within the US (lower 48 states) - incl. 3-Year, Next Business Day, Break/Fix, On-site Warranty |
| W02-EW0 | 208V UPS Start-Up Service, Evening/Weekend, within the US (lower 48 states) excludes on-site warranty service |
| W02-EW1-1BD | 208V UPS Start-Up Service, Evening/Weekend, within the US (lower 48 states) - incl. 1-Year, Next Business Day, Break/Fix, On-site Warranty |
| W02-EW2-1BD | 208V UPS Start-Up Service, Evening/Weekend, within the US (lower 48 states) - incl. 2-Year, Next Business Day, Break/Fix, On-site Warranty |
| W02-EW3-1BD | 208V UPS Start-Up Service, Evening/Weekend, within the US (lower 48 states) - incl. 3-Year, Next Business Day, Break/Fix, On-site Warranty |
Extended Warranty
| Part Number | Description |
|---|---|
| WEXT1P | 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable |
| WEXT2P | 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable |
| WEXT3P | 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable |
Resources & Downloads
Product Literature
Useful Web Pages
Product Videos
- SU5000RT4U SmartOnline UPS System
https://www.tripplite.com/video/su5000rt4u-smartonline-ups-system/60563 - The Need for Hot-Swappable UPS Systems Demo
https://www.tripplite.com/video/the-need-for-hot-swappable-ups-systems-demo/45731
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