Tripp Lite
1111 W. 35th Street
Chicago, IL 60609
+1 (773) 869-1776
+1 (773) 869-1329
presaleshelp@tripplite.com

Product Status Current Model Number: SM3000RMXL2UTAA

TAA SmartPro 120V 3kVA 2.88kW Line-Interactive Sine Wave UPS, 2U, Extended Run, Network Card Options, LCD, USB, DB9

SM3000RMXL2UTAA front view large image | UPS Battery Backup

Warranty

Your product is still covered under warranty if it was purchased after 6/19/2019.

2-year limited warranty

Insurance

Create a Support Ticket

Create a Support Ticket

Register your product

Register your SM3000RMXL2UTAA for warranty

Owner's manuals

Support resources

Software, Firmware & Drivers
SM3000RMXL2UTAA How-To Videos

Purchase a replacement

Check Prices

Go to Product Page

Need Help?
Contact Us

Product Warranty

Product Warranty Period (Worldwide)

2-YEAR LIMITED WARRANTY

Tripp Lite warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for 2 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Tripp Lite will, subject to the foregoing terms and limitations, repair or replace the product, in its sole discretion, as your exclusive remedy for Tripp Lite's breach of its limited warranty.

Extended Warranties

Tripp Lite offers the following extended warranty options for your SM3000RMXL2UTAA.

Model Number Description
WEXT1L 1-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT2L 2-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable
WEXT3L 3-Year Extended Warranty and Technical Support for Select Tripp Lite Products – Includes UPS Battery Coverage if Applicable

Insurance Coverage

Your SM3000RMXL2UTAA comes with $250,000 Ultimate Lifetime Insurance  coverage.

Learn More

Insurance Claims

How to make an insurance claim

Replacement UPS Batteries

This UPS system does not support the addition of external battery packs.

Tripp Lite's Return Policy

Proof of Warranty Coverage

You must provide proof that the product is covered under warranty. This can be confirmed by the product's serial number or with proof of purchase in the form of an invoice or receipt from a Tripp Lite authorized dealer. If required, please include the proof of purchase invoice with your return. Warranties on Tripp Lite products begin on the date of your product purchase. Warranty coverage varies by product line. Specific warranty duration is outlined in the owner's manual that accompanies each unit.

Shipping Returns

You are responsible for all transportation, insurance, duties and other similar charges for returned products. Please use caution; shipping damages resulting from improper packaging will be your responsibility. We recommend using a reliable parcel or freight carrier who is capable of providing tracking information and proof of delivery. The proof of purchase, if required, and your RMA number must be inserted in the shipping carton before the carton is sealed.

Repair or Replacement

Tripp Lite will repair or replace the product at Tripp Lite's option and ship the repaired or replaced product back to you at no charge.

Products not accompanied by a valid RMA number will not be accepted. The RMA number must be enclosed with your product or be clearly visible on the outside of the packaging.

Request Return Authorization (RMA)

A Return Merchandise Authorization (RMA) number is required for all products returned to Tripp Lite for replacement under warranty. You should first consult with Tripp Lite Customer Service (for returns within North America) or International Service (for returns outside of North America) before requesting an RMA number to eliminate any unnecessary returns. You can start the process by clicking on the contact technical support button below. Once eligibility has been determined, the RMA number along with shipping instructions will be emailed to you. RMA numbers are valid for 14 days from the date of issuance. Products will only be accepted for return if a valid RMA number is clearly marked on the outside of the package. Tripp Lite does not accept product returns that are not under warranty. If you bought the wrong Tripp Lite product and want to return it, please do so at the place of purchase. Returns will be authorized in accordance with the following policies.

Request an RMA Number Now

Questions & Answers

On select models, the self-test feature allows the user to test the condition of the battery in the UPS.  You should plan to run this test at least once a month.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

Was this information helpful? Yes No
Need more help? Contact Technical Support

In extreme cases, running the self-test could cause the UPS to shut down.  On select models, a certain voltage range is required to maintain power to the unit.  During the self-test, if voltage drops to an unusable range, the UPS could shut down.  In order to avoid this, you should run a self-test at least once a month to detect a battery needing replacement.  Please reference your owner’s manual for more information on how to perform a self-test on your unit.

Was this information helpful? Yes No
Need more help? Contact Technical Support
Ask a Question

Parts & Accessories

UPS Battery Packs

  Model Number Description
TAA-Compliant External 48V 2U Rack/Tower Battery Pack Enclosure for select UPS Systems (BP48V242UTAA-Compliant) BP48V242UTAA BP48V242UTAA TAA-Compliant External 48V 2U Rack/Tower Battery Pack Enclosure for select UPS Systems (BP48V242UTAA-Compliant)
TAA-Compliant External 48V 3U Battery Pack for select Tripp Lite UPS systems (BP48V60RT3UTAA-Compliant) BP48V60RT3UTAA BP48V60RT3UTAA TAA-Compliant External 48V 3U Battery Pack for select Tripp Lite UPS systems (BP48V60RT3UTAA-Compliant)

UPS Replacement Batteries

  Model Number Description
2U UPS Replacement 48VDC Battery Cartridge (2 sets of 4) for select Tripp Lite UPS systems RBC58-2U RBC58-2U 2U UPS Replacement 48VDC Battery Cartridge (2 sets of 4) for select Tripp Lite UPS systems

UPS Accessories

  Model Number Description
2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems 2-9USTAND 2-9USTAND 2U to 9U Tower Stand Kit for select Rack-Mount UPS Systems
2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems 2POSTRMKITWM 2POSTRMKITWM 2-Post Rack-Mount or Wall-Mount Adapter Kit for select Rack-Mount UPS Systems
Heavy-Duty 2-post Front Mounting Ear Kit UPSHDEARKIT UPSHDEARKIT Heavy-Duty 2-post Front Mounting Ear Kit

Power Distribution Units (PDUs)

  Model Number Description
2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDU2430 PDU2430 2.9kW Single-Phase 120V Basic PDU, 24 NEMA 5-15R Outlets, NEMA L5-30P Input, 15 ft. (4.57 m) Cord, 1U Rack-Mount
2.9kW Single-Phase Metered PDU, 120V Outlets (12 5-15/20R), L5-30P, 15 ft. (4.57 m) Cord, 1U Rack-Mount PDUMH30 PDUMH30 2.9kW Single-Phase Metered PDU, 120V Outlets (12 5-15/20R), L5-30P, 15 ft. (4.57 m) Cord, 1U Rack-Mount
2.9kW Single-Phase Metered Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA PDUMH30AT PDUMH30AT 2.9kW Single-Phase Metered Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA
2.9kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA PDUMH30ATNET PDUMH30ATNET 2.9kW Single-Phase Switched Automatic Transfer Switch PDU, 2 120V L5-30P Inputs, 24 5-15/20R & 1 L5-30R Outputs, 2U, TAA
2.9kW Single-Phase Switched PDU with LX Platform Interface, 120V Outlets (16 5-15/20R), 10 ft. (3.05 m) Cord with L5-30P, 2U, TAA PDUMH30NET PDUMH30NET 2.9kW Single-Phase Switched PDU with LX Platform Interface, 120V Outlets (16 5-15/20R), 10 ft. (3.05 m) Cord with L5-30P, 2U, TAA
2.9kW Single-Phase Monitored PDU - 120V Outlets (16 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 2U Rack-Mount, TAA PDUMNH30 PDUMNH30 2.9kW Single-Phase Monitored PDU - 120V Outlets (16 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 2U Rack-Mount, TAA
2.9kW Single-Phase Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 0U Vertical PDUMV30 PDUMV30 2.9kW Single-Phase Metered PDU, 120V Outlets (24 5-15/20R), L5-30P, 10 ft. (3.05 m) Cord, 0U Vertical

Management Hardware

  Model Number Description
SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems SNMPWEBCARD SNMPWEBCARD SNMP Management Accessory Card, SmartPro or SmartOnline UPS Systems
SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems TLNETCARD TLNETCARD SNMP/Web/Modbus Management Accessory Card for compatible Tripp Lite UPS Systems
Web Management Accessory Card WEBCARDLX WEBCARDLX Web Management Accessory Card

Rack Accessories

  Model Number Description
4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks 4POSTRAILKITWM 4POSTRAILKITWM 4-Post 1U Universal Adjustable Rack-Mount Shelf Kit for Wall-Mount Racks
Clear List

CONTACT US

Phone

Sales
Mon - Fri 8 AM - 5:30 PM CST
+1 (773) 869-1776

Support
Mon - Fri: 8 AM - 5:30 PM CST
+1 (773) 869-1234

Tripp Lite
1111 West 35th Street
Chicago, Illinois 60609
United States

+1 (773) 869-1111 Main
1 773.869.1329 Fax

Business Hours
8 AM - 5:30 PM CST

See all contact options

Need help with your purchase?
We're always available to help with questions, including product selection, sizing, installation and product customization. Call us at +1 (773) 869-1776 or email presaleshelp@tripplite.com.