Model Number: INTERNET550SER

Internet Office 120V 550VA 300W Standby UPS, Ultra-Compact Desktop, DB9 Serial

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  • 550VA ultra-compact 120V standby UPS
  • Maintains AC output during power failures
  • 4 UPS battery supported outlets, 4 surge-only outlets
  • DB9 serial monitoring, TEL/DSL protection, Wall mountable, 99% efficient
  • NEMA 5-15P input plug and 8 NEMA 5-15R outlets
  • This product is ENERGY STAR qualified for its ability to save customers money while helping to protect the environment
$6799

845465

$6417

6052653

$5999

707631

$5999

707631

$6999

A0626264

$5999

00388370

$7699

INTERNET550SER

$5906

42-111-038


Overview

Ultra-compact standby UPS with DB9 serial monitoring protects PCs, network workstations and other systems reliant upon a simple serial communications interface for UPS monitoring and unattended system shutdown. Maintains AC output during blackouts and brownouts starting at 99V. Includes DB9 monitoring with cabling, TEL/DSL line surge suppression, surge-only outlets and LED indicators. PowerAlert software available free via download.

Features

  • INTERNET550SER standby UPS offers protection from blackouts, brownouts and surges on both AC and dialup modem lines
  • Provides seamless battery derived AC output during blackouts and severe brownouts so that connected equipment can be shut down without data loss
  • DB9 serial monitoring provides simple communications for automatic system shutdown if power fails while the system runs unattended
  • PowerAlert software available via free download from http://www.tripplite.com, serial cable included
  • Supports Tripp Lite's Watchdog system service to restore operation to locked equipment through soft reboot of application/OS or hard power off/on reboot of connected equipment; ideal for unattended kiosk applications
  • 4 battery supported outlets protect computer, monitor and one vital system peripheral, plus 4 additional surge suppression-only outlets for printers and other system accessories not requiring battery support
  • Attractive stealth black UPS color scheme
  • Built-in single line phone jacks protects peripherals with a standard dialup phone line connection
  • Built-in audible alarm and front panel LEDs offer continuous status information regarding line and battery power operation
  • 550VA /300 watt power handling ability supports entry-level PC systems for several minutes during power fail conditions
  • Ultra-compact housing fits anywhere, wall mountable
  • Includes attached 6 ft. AC power cord with space saving right angle plug, on/off power switch
  • Compatible with 120V/60 Hz applications in USA, Canada, Mexico and other countries
  • Optional PDUB15 bypass PDU enables hot-swappable UPS replacement with no disruption to connected equipment
  • $100,000 Ultimate Lifetime Insurance(U.S., Canada, and Puerto Rico only)

Package Includes

  • INTERNET550SER UPS system
  • DB9 serial cable
  • Instruction manual
Energy Star certified
RoHS compliant

Specifications

OUTPUT
Output Volt Amp Capacity (VA) 550
Output Watt Capacity (Watts) 300
Nominal Output Voltage(s) Supported 115V; 120V
Frequency Compatibility 60 Hz
Output Voltage Regulation (Battery Mode) 115V (+/- 5%)
Output Receptacles (8) 5-15R
UPS Output Receptacles (Surge Suppression Only) 4 UPS outlets, 4 surge-only outlets
Hot-Swap PDU options PDUB15 (2U / 8 5-15R outlets)
Output AC Waveform (AC Mode) Sine wave
Output AC Waveform (Battery Mode) PWM sine wave
INPUT
Rated input current (Maximum Load) 10A
Nominal Input Voltage(s) Supported 120V AC
UPS Input Connection Type 5-15P; Right-Angled
Input Circuit Breakers 10A
UPS Input Cord Length (ft.) 6
Recommended Electrical Service 15A 120V
Input Phase Single-Phase
BATTERY
Half Load Runtime (min.) 6 min. (150w)
DC System Voltage (VDC) 12
Expandable Runtime No
USER INTERFACE, ALERTS & CONTROLS
Switches Combination switch controls on/off power status and self-test operation
Audible Alarm Audible alarm indicates power-failure and overload status
LED Indicators 2 LEDs indicate power status and overload/check battery status
SURGE / NOISE SUPPRESSION
UPS AC Suppression Joule Rating 420
UPS AC Suppression Response Time Instantaneous
UPS Dataline Suppression 1 line TEL/DSL (1 in / 1 out)
EMI / RFI AC Noise Suppression Yes
PHYSICAL
Installation Form Factors Supported with Included Accessories Tower; Ultra-compact desktop
Primary Form Factor Desktop
UPS Power Module Dimensions (hwd, in.) 3.1 x 10.9 x 5.7
UPS Power Module Weight (lbs.) 6.5
UPS Shipping Dimensions (hwd / in.) 4.1 x 8 x 13
Shipping Weight (lbs.) 7
UPS Housing Material ABS
Primary UPS Height (mm) 79
Primary UPS Width (mm) 277
Primary UPS Depth (mm) 145
Shipping Height (mm) 104
Shipping Width (mm) 203
Shipping Depth (mm) 330
ENVIRONMENTAL
Operating Temperature Range +32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range +5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity 0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load) 20
Battery Mode BTU / Hr. (Full Load) 194.3
AC Mode Efficiency Rating (100% Load) 99%
COMMUNICATIONS
Communications Interface DB9 Serial
PowerAlert Software Free download from www.tripplite.com
Communications Cable RJ to DB9 interface cable included
WatchDog Compatibility Supports Watchdog application, OS and hard-reboot restart options for remote applications
LINE / BATTERY TRANSFER
Transfer Time 2-4 milliseconds
Low Voltage Transfer to Battery Power (Setpoint) 99
High Voltage Transfer to Battery Power (Setpoint) 139
SPECIAL FEATURES
Cold Start (Startup in Battery Mode During a Power Failure) Cold-start operation supported
Green Energy-Saving Features Greater than 95% efficiency - GREEN UPS
CERTIFICATIONS
UPS Certifications Tested to UL1778 (USA); Tested to CSA (Canada); Tested to NOM (Mexico); Meets FCC Part 15 Category B (EMI); ENERGY STAR Qualified
WARRANTY
Product Warranty Period (U.S. & Canada) 3-year limited warranty
Product Warranty Period (Latin America) 3-year limited warranty
Product Warranty Period (International) 2-year limited warranty
Product Warranty Period (Mexico) 3-year limited warranty
Connected Equipment Insurance (U.S., Canada & Puerto Rico) $100,000 Ultimate Lifetime Insurance

REVIEW SNAPSHOT®

by PowerReviews
Tripp LiteInternet Office 120V 550VA 300W Standby UPS Ultra-Compact Desktop DB9 Serial port
 
5.0

(based on 4 reviews)

Ratings Distribution

  • 5 Stars

     

    (4)

  • 4 Stars

     

    (0)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (0)

100%

of respondents would recommend this to a friend.

Reviewed by 4 customers

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5.0

Perfect for my Entertainment Center

By E. Center

from Undisclosed

Comments about Tripp Lite Internet Office 120V 550VA 300W Standby UPS Ultra-Compact Desktop DB9 Serial port:

I use this for my 65" LCD and Dish Network DVR as a backup against sudden power outages. It's funny when the power goes out and I'm still watching TV! It gives me enough time to power down each device correctly instead of them taking a direct hit.

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5.0

Love this unit!

By AppDev

from Undisclosed

Comments about Tripp Lite Internet Office 120V 550VA 300W Standby UPS Ultra-Compact Desktop DB9 Serial port:

I am an application developer and work from home 50-hours per week. We get temporary outages (10 seconds to 4 minutes) on a weekly basis and my two INTERNET550SER's keep my laptop, 4 monitors and Internet connection up and running.

I love these units. I can plug them in and feel confident that my equipment will stay powered.

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5.0

Generator Switchover

By Homeport

from Undisclosed

Comments about Tripp Lite Internet Office 120V 550VA 300W Standby UPS Ultra-Compact Desktop DB9 Serial port:

Working in a government office we have a large generator that kicks in if we loose power. Sometimes it takes a minute for it to switch over, just enough time for the computers to loose power. We installed the Tripp-Lite's at every workstation and now when we switch to generators our computers remain on. Also, we don't have to worry about power surges when power is restored.

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5.0

Ready to go, right out of the box.

By Bill

from Undisclosed

Comments about Tripp Lite Internet Office 120V 550VA 300W Standby UPS Ultra-Compact Desktop DB9 Serial port:

Installation was simple, instructions were clear, and the unit performed exactly as the literature explained.
The camera system in our building failed due to an unexpected failure of a similar UPS unit, causing a loss of monitoring of the site, and also caused a video monitor to fail.
The Tripp unit offered an interface with the controlling computer, allowing an unattended shutdown.
Very satisfied with the unit.

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Frequently Asked Questions

When the red Overload/Check Battery LED is flashing, the internal battery of the UPS system requires a recharge or replacement due to age.

Follow the instructions below in an attempt to restore normal operation:
1. Power off and remove any equipment connected to the UPS.
2. Power off the UPS by pressing the On/Off button and holding it until the UPS beeps. Release the On/Off button and disconnect the UPS from the AC outlet.
3. Determine if the UPS has a removable battery door by examining the bottom of the UPS.

    -If there is no battery door, continue to step 6.
    -If there is a battery door, continue to step 4.

4. Remove the battery door and carefully remove the battery for inspection.

    -If the battery is bloated or damaged, purchase and install an appropriate replacement battery. When the UPS is returned to service, be sure it is adequately ventilated.
    -If a voltmeter is available, check the battery’s voltage. If the battery’s voltage is less than 10V DC, purchase and install an appropriate replacement battery. The UPS system's charger cannot recharge a battery with voltage lower than 10V DC.
     -If the UPS and battery are more than two years old, purchase and install an appropriate replacement battery. Battery performance and capacity deteriorate over time, and a replacement is needed periodically.
      -If none of the above applies, inspect the battery cables attached to the battery. Remove any build-up of corrosion found on the battery terminals or connectors.

5. Ensure that both the positive and negative connectors are firmly attached to the correct battery leads: the red lead to the red terminal, the black lead to the black terminal. Reinstall the battery and battery door.
6. Determine if the UPS has a circuit breaker (button- or plunger-style) by examining the perimeter of the UPS.

    -If there is no circuit breaker, continue to the next step.
    -If there is a circuit breaker, press the button inward. If there is no resistance and the button stays recessed, then the circuit breaker is already reset.

7. Confirm that the AC outlet is passing power by connecting another device, such as a radio or lamp, to the outlet.
8. Connect the UPS to the working AC outlet.
9. Power on the UPS by pressing the power button and holding it until you hear a beep. The green On/Off LED should now be lit.
10. Verify that the power rating of the equipment to be plugged into the battery-backup/surge-protected outlets does not exceed the UPS output capacity. To do this, add together the power ratings for each piece of equipment and compare the total requirements to the capacity of your unit, which is listed a) on the bottom of the UPS, or b) on the Product Specification tab on the Tripp Lite website's product page. If the total power draw of the connected equipment exceeds the capacity of the UPS, the load MUST be reduced to conform to the output specifications of the unit. Note: This UPS has two types of outlets: battery-backup/surge-protected outlets that DO provide battery-backup power, and surge-protected-only outlets that DO NOT provide battery-backup power.
11. Reconnect the equipment that requires battery-backup power and is within the output capacity of the UPS directly into the battery-backup/surge-protected outlets. Power on the equipment. Equipment that does not require battery-backup protection or that exceeds the capacity of the UPS can be plugged into the surge-protected-only outlets.
12. Perform a self-test by holding the On/Off button for 3 seconds and releasing it after the second beep. The unit will register an alarm while it checks internal components and will briefly operate in battery mode to ensure that it is able to power the attached equipment. If the connected devices remain operational throughout the test, then the UPS is operating properly. Another series of beeps will indicate that the test is complete.
Follow the steps below to perform a discharge reset of an AVR, ECO, Internet, or BC model Tripp Lite UPS system:
1. Power off any equipment connected to the UPS system.
2. Disconnect any devices plugged into the outlets of the UPS system.
3. Press and hold the On/Off/Test button and release the button after the UPS emits a single beep. The UPS will be powered off with no LEDs lit and no AC output from the Battery Backup Protected/Surge Protected outlets.
4. Disconnect the UPS from its AC input source. Verify the UPS is powered off by making sure that no LEDs are lit and that the UPS is no longer passing power from the Battery Backup Protected/Surge Protected outlets and the Surge-Only Protected outlets.
5. Remove the screw(s) that secure the battery door of the UPS and remove the battery door.
6. Tilt the UPS to allow the battery to partially slide away from the UPS, exposing the battery terminals. Locate the red and black battery cables connected to the battery. Using pliers, disconnect one of the UPS DC input cables, either the red or black cable, from the battery. Be sure that the cable does not come in contact with the opposite battery terminal.
7. Locate the On/Off/Test button. Press and hold the On/Off/Test button for ten seconds and then release it.
8. Reconnect the red or black UPS DC input cable to the terminal from which it was disconnected.
9. Reinstall the battery door.
10. Connect the UPS to a known working AC source. The Surge-Only Protected outlets will now begin to pass power.
11. To power on the unit, press and hold the On/Off/Test button and release it after the UPS emits a single beep. The On/Off LED will illuminate and the UPS will begin passing power from its Battery Backup Protected/Surge Protected outlets.


Additional FAQs may be available on the INTERNET550SER model support page.


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